My library card expired, how do I renew?
My card isn't working. I can't log in. I'm blocked from accessing my account.
Answer
General information about renewing can be found here
https://www.nypl.org/help/library-card/terms-conditions#renew
To renew your library card, you're required to show Library staff your library card, proof of identity and proof of your current home address ( https://www.nypl.org/help/library-card/terms-conditions#Eligibility ).
If you live within the five boroughs of the City of New York, you can visit any NYPL location ( https://www.nypl.org/locations ) to show proof.
Cardholders from areas of NY State outside of New York City's 5 boroughs may e-mail patronaccounts@nypl.org . Please submit a scan or pictures of (2) two pieces of mail, delivered within the last (2) two months to your New York State address. Include your name, and your Library card number (to be renewed). In the Subject Line type “Card Renewal”.