Skip to Main Content

LibAnswers

Browse Our Answers

Popular
Recent

My library card expired, how do I renew?
Last Updated: Aug 22, 2024 |
Topics:
- PAM - account renewals
|
Views: 65901
How can I get my PIN/Password?
Last Updated: Aug 31, 2022 |
Topics:
- CIRC - PIN/Password
|
Views: 16697
How can I get an NYPL library card?
Last Updated: Apr 11, 2024 |
Topics:
- PAM - account validation
|
Views: 14196
Where can I donate books to NYPL?

Last Updated: Dec 28, 2024 | Views: 11686
How do I get a Culture Pass? Why isn't my card permitting me to get a Culture Pass?
Last Updated: Feb 13, 2024 |
Topics:
- CulturePass
|
Views: 10529
How do I validate my NYPL account?
Last Updated: Apr 11, 2024 |
Topics:
- PAM - account validation
|
Views: 10387
How can I see the books I've borrowed?
Last Updated: Feb 13, 2024 |
Topics:
- CIRC - policy
|
Views: 8460
I am trying to sign up for a library card, and I keep getting a message at the very end of the process, "Form submission error, Invalid request to ILS: PIN is not valid : PIN is trivial."
Last Updated: Feb 13, 2024 |
Topics:
- CIRC - PIN/Password
|
Views: 7750
How do I renew my books, DVDs, CDs and other items?
Last Updated: Feb 27, 2023 |
Topics:
- CIRC - renewals/returns
|
Views: 5447
How can I access NYPL's subscription to LinkedIn Learning?
Last Updated: Feb 13, 2024 |
Topics:
- Database - Ref
|
Views: 5224

How can I get a library card for research if I live outside of the United States?

Last Updated: Mar 25, 2025 | Views: 57
Does OverDrive have movies or TV shows that I can watch online?
Last Updated: Feb 25, 2025 |
Topics:
- Catalog Search - Circ
- Database - Ref
|
Views: 561
How many checkouts and holds can I have? Both for physical and virtual items.

Last Updated: Dec 28, 2024 | Views: 177
How do I return an e-book?
Last Updated: Dec 28, 2024 |
Topics:
- E-book General - Circ
|
Views: 891
Where can I donate books to NYPL?

Last Updated: Dec 28, 2024 | Views: 11686
How can I check out e-books?
Last Updated: Dec 11, 2024 |
Topics:
- E-book General - Circ
|
Views: 2359
I want to get notifications when hold items have arrived.

Last Updated: Sep 13, 2024 | Views: 249
Am I able to read an e-book with my browser or with other apps?
Last Updated: Aug 22, 2024 |
Topics:
- E-book General - Circ
|
Views: 1489
My library card expired, how do I renew?
Last Updated: Aug 22, 2024 |
Topics:
- PAM - account renewals
|
Views: 65901
I owe money for lost books how can I pay?
Last Updated: May 11, 2024 |
Topics:
- CIRC - policy
|
Views: 862

Contact Us

Submit a Question - Enviar una Pregunta

Ask NYPL https://www.nypl.org/gethelp 917-275-6975