How do I get a Culture Pass? Why isn't my card permitting me to get a Culture Pass?


Thank you for your interest in the Culture Pass NYC program!

Normally with an active NYPL library card number (just the digits - no spaces, dashes, etc) and your PIN/password you can access CulturePass from this Web page:

Keep in mind that online library cards (such as those starting with 25555, or 23333999) are not eligible to use the Culture Pass program.

To upgrade an online card account to one that can be used for Culture Pass access, you can please visit one of our branches ( with proof of identity and proof of currently home address in New York State ( ), and staff will upgrade the account type to permit access to Culture Pass. The museums and cultural institutions that are generously providing free admission require this extra step to ensure the program is being used only by eligible Empire Staters.

Here's a FAQ page that might help as well:

  • Last Updated Aug 06, 2022
  • Views 21
  • Answered By Bernard -AskNYPL

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